CIDRE bouché (UK) LIMITED - TERMS AND CONDITIONS
THESE TERMS GOVERN ALL OUR SALES UNLESS WE HAVE EXPRESSLY AGREED TO THE CONTRARY IN WRITING. PLEASE READ THESE TERMS OF SALE CAREFULLY BEFORE PLACING AN ORDER AND RETAIN A COPY OF THESE TERMS AND YOUR ORDER FOR FUTURE REFERENCE.
INFORMATION ABOUT US
Cidre bouché (UK) Ltd is a private limited company registered in England & Wales under company number 7832204 with a registered office and main trading address at: Slepe Farm, Slepe, Nr Poole, Dorset BH16 6HS
ACCESSING OUR SITE
Access to our Site is permitted on a temporary basis, and we reserve the right to withdraw, amend, suspend or terminate indefinitely the service we provide on our Site without notice. We will not be liable if for any reason our Site is unavailable at any time or for any period.
You are responsible for making all arrangements necessary for you to have access to our Site. You are also responsible for ensuring that all persons who access our Site through your Internet connection are aware of these terms, and that they comply with them.
Placing AN ORDER
It is against the law to sell or supply alcohol to anyone under 18 years of age in the UK. By placing an order you confirm that you are at least 18 years old. You will have a right to cancel such order, please see the paragraph headed “return of goods / cancellation” below for details
You may order by;
· Via our website at www.cidrebouché.co.uk
· e-mail to sales@cidrebouché.co.uk
· Post addressed to: Cidre bouché(UK) Sales, Slepe Farm, Slepe, Nr Poole, Dorset BH16 6HS
When placing an order the following terms apply;
1. Minimum order is one case of 6 or 12 bottles – You can mix and match Brut and Doux bottles (subject to availability of stock) 50/50 as long as there is a minimum of 6 bottles per order.
2. Cidre bouché (UK) Ltd will not sell or deliver alcohol to persons under 18 years of age.
3. All products are subject to availability.
4. Please allow 7 working days delivery from receipt of order.
5. Cidre bouché (UK) Ltd must be notified immediately of any breakages, shortfalls or missing deliveries.
6. Cancellations must be notified as soon as possible and in any event within the 14 days of delivery of the goods “cooling off period”. See “Returns” and “Cancellations” below CancellationcancellationCancellation
7. Errors and omissions excepted.
OUR CONTRACT WITH YOU
Your order is an offer to buy from us. There will be no contract of any kind between you and us unless and until we accept your order we actually despatch the goods to you. At any point up until then, we may decline to supply the goods or services to you without giving any reason. At the moment we accept your order or in the case of delivery of goods, when the goods are despatched, a contract will be made between you and us.
HOW TO PAY
We accept Maestro, Visa, Mastercard, American Express or cheques payable to ‘Cidre bouché (UK) Ltd’ or interbank transfers (by arrangement). Orders may be delayed by transfers of money or credit card authorisations not being confirmed by the respective banks. Please note that it is the customer's responsibility to contact their bank to speed up this process if the order is required urgently.
RETURN OF GOODS
By using a specialist delivery service and specialised boxes, we have tried to ensure that your purchases arrive in the same condition they left us. However, breakages may occasionally happen; similarly, goods may occasionally be faulty.
If you are not satisfied with your purchase, please notify us as soon as possible. You have the right to return unopened goods for the period of 14 days from delivery pursuant to the Consumer Contracts (Information, cancellation and additional Charges) Regulations 2013. To arrange for a return of damaged or faulty goods please contact us at sales@cidrebouché.co.uk where a postage stamp will be arranged for you. A credit for the goods will be made within 28 days, or replacements dispatched within 7 working days of receipt of these goods, whichever you request.
Prior to delivery of the goods should you decide that you no longer want to continue with the order, you have the right to cancel the order free of charge within 24hrs of placing the order. Should you wish to cancel the order upto 14 days from delivery for whatever reason, you may arrange to return the goods to us .. Such notice of cancellation should be made in writing to sales@cidrebouché.co.uk. For Cancellations to be accepted the goods must be in the same condition that they were delivered to you and must not have been opened or tampered with in any way. Once the cancelation is accepted, the goods must be received within 14 working days from the acceptance of cancelation and a credit note will be issued to you within 14 days from receipt of the goods.
You may cancel the purchase after 14 days and upto 28 days (from delivery) and the same terms of cancelation as within the 14 day period, plus a £10 (per case) cancelation fee, shall apply. Such fee shall be deducted from the issued credit note.
DESCRIPTION AND PRICES
The description and prices payable for the items that you order are set out in our price list, brochure and or website. If, by mistake, we have under-priced an item or service, we will not be liable to provide that item to you at the stated price provided that we notify you before we despatch the item concerned or, in the case where we are not despatching an item, within 7 working days of our acceptance of your order and we may cancel your order provided we refund you any payments you have made. You may agree the correct price in which case we will proceed with your order. In the event that an item has been over charged a full refund of the difference will be given.
We reserve the right to change our prices. Please refer to the latest price list or our website for all current prices. Please note prices issued in the latest price list or on our website supersede any prices set out in these terms and conditions if they are different.
Prices listed for our goods are quoted per bottle and per case, unless otherwise stated and if appropriate include VAT at the current prevailing rate
Standard service: Delivery of our goods is through our dedicated and specialised couriers and will be between 9am and 5pm Monday to Friday within 7 working days from receipt of order. This service is charged at £6.75 per case and per delivery address throughout England, Wales and most parts of Scotland.
Premium Services: We offer a 2 working day (Monday to Friday) UK delivery service provided we receive your order by 12 noon. This service is offered at a charge of £14.75 per case, per delivery address.
Whilst we make every effort to deliver all your goods in the agreed time, we will not be liable if we fail to do so in part or in full due to circumstances beyond our control.
Please note that deliveries to Northern Ireland, The Isle of Man, The Isle of Wight, The Scilly Isles and some areas of Scotland are subject to a £5 surcharge.
INTELLECTUAL PROPERTY RIGHTS
We are the owner of all intellectual property rights in our Brand and Site, and in the materials published on it, including but not limited to trade marks, designs, logos, text, images, audio and video materials, look and feel and software (including code, interface and website structure) ("Materials"). The Materials are protected by intellectual property laws and treaties around the world. All such rights are reserved. You may not remove any copyright or other proprietary notices from any Materials on our Site.
You may use our Site only for lawful purposes and we reserve the right, in our sole discretion, to terminate your use of the Site.
You may not use our Site:
§ In any way that breaches any applicable local, national or international law or regulation.
§ In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
§ For the purpose of harming or attempting to harm minors in any way.
To send, knowingly receive, upload, download, use or re-use any Material which does not comply with our content standards below.
§ To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
§ To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware ("Malicious Code").
We update our Site regularly, and may change the content at any time. Any of the material on our Site may be out of date at any given time, and we are under no obligation to update such material.
The material displayed on our site is provided "as is" and without any guarantees, conditions or warranties as to its accuracy. We hereby expressly exclude: all conditions, warranties, and other terms which might otherwise be implied by statute, common law or the law of equity.
We expect you to act sensibly and responsibly both with regard to the use of our site and ordering goods, and with regard to taking delivery of them. Apart from replacing or crediting (at our choice) any goods damaged in transit, we will have no liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for: loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted management or office time, and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.